Your Success Network connects you with the people and resources on campus best equipped to help you succeed. Your Success Network is personalized with your current instructors and advisors. Easily find their email addresses and office hours, and if they utilize on-line scheduling, make an appointment with them in Starfish. For a tutorial on how to access your Success Network, watch this video or follow these step-by-step instructions: Success Network
The services section lists student resources available at New Paltz. Services includes the hours, location, personnel and areas of expertise of each office. If the office is utilizing kiosk, you can remotely check the wait time, even from the comfort of your own room.
You can use the Raise Your Hand feature in Starfish.
The raise your hand feature allows you to ask for help whenever you feel stuck. When you raise your hand in the Portal, rest assured that you will be connected with those who can help. Check out our guide for directions on how to Raise Your Hand in Starfish.
Your dashboard lists your upcoming appointments and assignments, as well as your affiliated Connections and Services. The dashboard also includes any flags, referrals, or kudos you’ve received from faculty and staff. For a tutorial on how to access and utilize your Dashboard, watch this video.
A Student Success Plan is a step-by-step, individualized action-plan developed with your advisor to help you achieve success. The Success Plan is saved on your Portal page so you can check in to see which items you’ve completed and what you next steps are. Check out our walk-through guide on how to access any of your open Success Plans.
The plan is broken down into To-Do items which you can follow as you make your way through your first semester. Some To-Do items will be closed by your advisor and others can be closed by YOU! For instructions on how to close your own to-do items, read how to close to-do items.
Completing the "About You" Survey helps the college and your advisors connect you with resources and support services to help you succeed. Make sure to complete the survey ASAP! Follow these steps to access the About You survey.
Scheduling Appointments via Starfish
Most advising units utilize Starfish for appointment scheduling. Check out this guide for a walk-through on Scheduling an Appointment through Starfish.
If office hours are not available to sign up for in Starfish for your Professor/Advisor, it is recommended that you connect with them directly via email.
Early Alerts
Flags are used by faculty or staff if they have a concern about your academic performance. Flags alert you to concerns so you can be connected to timely coaching support.
Next Steps: Take Action! Reach out to your professor to address their concern. Schedule a meeting with your advisor to develop a plan to get on track with the course.
Kudos are raised by faculty to acknowledge you for a job well done. Got kudos? That's awesome! Let the world know with the hashtag #NPthrive
This is what happens when you receive a Starfish Flag:
You may receive a referral from a faculty or staff member with the contact information for a campus resource. You may also receive a call or email from someone in the office you were referred to for additional assistance with getting in touch.
Make sure to get in touch with the campus resource you have been referred to ASAP. The sooner you get in touch, the sooner you can benefit from their support.
A progress survey allows for the quick collection of faculty feedback about student performance. During the first few weeks of the semester after enrollment closes, your instructors will submit feedback in the form of flags or kudos. The feedback your instructors provide inform students and their advisors about their academic progress at that point in the semester.
