Every university handles the financial side of their agent relationships in a different way. This section of our website is meant to help you to know exactly what to expect regarding your commission and SUNY New Paltz. 

Process to request commission

1. Submit a list of names of your students enrolling at SUNY New Paltz to intlagents@newpaltz.edu shortly after the start of the term.
2. In accordance with the SUNY New Paltz Refund Policy, students have approximately 4-5 weeks to withdraw from the university. After this withdrawal period ends, our staff will send a list of your verified enrolled students with commission amounts and instructions.
   
3. Submit your final invoice (see invoicing instructions below).
   

Invoicing Instructions

1. Address the invoice to: Shanice Benoit
   Assistant Director of Transfer & International Admission
   Office of Undergraduate Admission
   State University of New York at New Paltz
   
2. Include the following information on the invoice:
        Student Name  
        Academic Term  
        Commission amount [Format: $000.00]
        (please list each student separately)
   
3. Include the following bank wire transfer details in your email:
        Beneficiary Full Name 
        Beneficiary Account Number 
        Name of the Bank 
        Swift Code 
        Bank Branch 
        Branch Code (if any) 
        Bank Address
   
4. Send the invoice and bank wire transfer details by email to intlagents@newpaltz.edu with the subject "INVOICE".

Payment

The State University of New York asks that you allow 60 days for processing, as all invoices go through the New York State Department of Taxation and Finance, rather than being paid directly from our university. You will see payment issued from “NYSDTF” on your bank statement. Although a 60-day period is requested, payment is often made within 30 days.

If 60 days passes and you have not seen your payment, please reach out to intlagents@newpaltz.edu and we will connect you with our Accounts Payable team to resolve the issue. 

Check status/SFS website  

Instructions are provided to all agents to set up a profile on the Statewide Financial System (SFS) Vendor Portal at the original agreement signing. The information in this portal needs to be kept accurate, to facilitate payment. Make sure to keep your profile updated with all current contact and banking information. If your company name changes, please contact intlagents@newpaltz.edu  with this information prior to submitting an invoice. 

Log in to your existing SFS account here to check the status of your payment or to make any updates to your profile. 

For questions about this process, please email intlagents@newpaltz.edu